Author: Jenn Haines

Reviews. We all have to deal with them. How you deal with them can say a lot about your business, and it should. The way you interact with your customers online should be a reflection of how you interact with them when they’re in your store. That’s why we at…

Free Comic Book Day was founded in 2002 by ComicsPRO member, and former board member, Joe Field, owner of Flying Colors Comics & Other Cool Stuff in Concord, CA, who saw the success of Baskin Robbins’ free ice cream day, and saw it as a great opportunity to bring in…

You all know this: the job of the small business owner never ends. Even after leaving the store, we’re thinking and processing and trying to find new ways to innovate. We’re trying to figure out how to get more customers, how to get those customers to spend more money, and…